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FAQs

Do you do commissions?

Contact me on info@gracesugrueart.com if you would like to discuss a commissioned painting in my style.

Do you have any original paintings for sale?

All original paintings currently for sale can be found in my shop under Shop and “Original Artwork”.

Why are there are no original paintings for sale in your shop?

If there are no original paintings for sale it means they have all sold out. But Im always creating new paintings

How do I find out when the next original paintings go on sale?

The best way to hear about my upcoming work is to sign up to my mailing list. People on my mailing list will receive an email announcing any upcoming art collections. You will also receive a preview of all new works before their intended release date giving you the chance to purchase them before they go on sale publicly. You can sign up on my Home page for this.

What medium do you use?

I work mainly with acrylics

I’ve bought my painting, will it come framed?

My original paintings are painted on canvas and mostly prepared “ready to hang”. Some will be framed and some will not need framing but it will say this on the shop page under the painting info.

If you require a different frame or would prefer it shipped with no frame (to cut international postage costs) this is possible. Please contact us before purchasing a painting and the price can be amended accordingly.

Prints

What type of prints do you create?

My art prints are finest quality Fine Art Giclee prints The inks used are archival and depending on light conditions can last for up to 100 years. The prints come on premium 310gsm paper with a cotton felt finish

The prints currently available in my shop are a Limited Edition of 100 worldwide unless otherwise stated.

Do you make prints of all your original paintings?

I only have prints available for some of my original work. If you would like to enquire about a particular work of art contact me to see if prints of the artwork are available.

Do the prints come framed?

All prints are mounted and framed if shipped in Ireland and internationally.

Do you sign your prints?

Yes, all my prints are hand signed, titled and numbered on the front, in the white inch border. They are also supplied with a certificate of authenticity.

If i buy an original piece can you still sell prints of it?

When you buy an original piece of art you do not buy the rights to the art. The artist retains all the rights to the artwork and can create prints of that artwork.

Shipping

Do you ship internationally?

Yes, I ship worldwide with some exceptions. Shipping is calculated depending on your country of origin at checkout. If your country is not listed please contact me on info@gracesugrueart.com and I will come back with a price for shipping.

How do you ship your paintings/prints?

All paintings are packed very carefully in double walled cardboard boxes with layers of bubble wrap. Sometimes I use recycled cardboard in my effort to be kind to the environment. The original painting will arrive in perfect condition.

The limited edition prints come framed and packaged in a custom made box and bubble wrap to arrive in perfect condition to you.

I have placed my order, when should I expect my artwork?

Once you place your order it will be processed in my shop, please allow a period of up to two weeks for Ireland and Uk orders to arrive.

During busy periods, for example Christmas and sales it be may up to three weeks. Shipping to all other worldwide countries can take up to a period of three weeks.

Shipping rates

Framed Prints and small framed originals

Ireland €8 Europe/UK €15

Medium-size Framed originals

Ireland €15 Europe/UK €20

Large-size originals

Ireland €20 Europe/UK €30

International including US and Canada/ Australia / New Zealand - please confirm before purchasing

Returns

What if my piece gets lost or damaged?

If your piece gets lost or damaged, I offer a replacement piece to you. If you do not wish to have a replacement piece sent you will be refunded.

 

Refunds & Exchanges – Unfortunately I do not offer refunds or exchanges on purchased prints. I recommend before purchasing that you measure  the print size of  your choice into your intended space so that it fits and you are happy before you check out. All measurments and details of my prints are provided in my print store. If you have purchased the wrong print by accident in your checkout, you can rectify this by contacting me straight away via email, in which I will then update and correct your order before shipping.

 

If you are not happy with your purchase i will do my very best to rectify the issue for you, you can contact me on